For my shoulder injury/pain (and other related injuries), Kelley listened; she spent time each session assessing my shoulder in relation to my upper body; she then carefully massaged and moved the shoulder (which resulted in less pain and greater mobility); she then measured again, and then she modified my daily exercises.
The exercises that she assigned are subtle and include videos that I review at home for accuracy, and I have noticed that these exercises are really helping without adding pain.
She is an extremely skilled practitioner (which I know because I have had many sports injuries and surgeries), and I appreciate her understanding of the body, mobility, and activity goals.